Talkspace is an online app that can be used for gaining access to a personal therapist for a much lower rate than it would cost to obtain counseling services in the traditional setting. When new clients sign up for the service, a Matching Agent will have a discussion with them to assess their individual therapy needs, then they will be assigned to a licensed professional who will remain their personal therapist for as long as they choose to use the service.
Clients will have access to their therapists through text, video and audio messaging, and they can send and receive messages 1 to 2 times a day. But if a client feels that he or she needs more time with their therapist, a video chat session can be scheduled. Because every contact with the professional will be made online through the app, a person can use this system anytime, no matter where they are, as long as they have access to a device that connects to the Internet.
Talkspace was founded in 2012 by Oren and Roni Frank, and its headquarters is in New York. There are over 1500 licensed therapists in the company’s network, and plans range from $32 a week to $49 a week. With the $49 plan, not only can a client get access to at least 2 therapists using the regular messaging methods, but a 30 minute Live Session will also be included.
Users of the app won’t have to worry about online security or privacy issues, because Talkspace takes all the necessary precautions when encrypting and storing an individual’s personal information. And the therapists that are part of the network comply with the same strict professional rules involving client-therapist confidentiality or privilege that are adhered to in the conventional way, which means they won’t discuss their clients’ issues with anyone else.