The Skills, Experience, Qualifications, and Achievements of Rick Smith Securus

Rick Smith Securus is commonly known as Rick as well as Mr. Richard A. Smith. He is the CEO and President of Securus Technologies, Inc Since 2008. This is in addition to having served at the official position at Eschelon Telecom Inc. This happened between April 2000 and August 2003, before becoming the CEO of the same company between August 2003 and August 2007, as well as the Chief Operating Officer from March of 1999 to July of the year 2003.

Between October 1998 and March 2000, he also worked in the position of Chief Financial Officer at Eschelon Telecom Inc. he also worked as the Vice President of Financial Management at Frontier Corp. Between March 1972 and 1998, he worked as a controller, the Chief Information Officer, the President of Frontier Information Technologies, the Vice President of Midwest Telephone Operations, the Director of Business Development, Network Plant Operations Director, and as the Vice President of Financial Management.

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From June 2008, he has been the Director. He currently works as Director at Integra Telecom. He holds a Bachelor of Science in Electrical Engineering from the State University of New York. Subsequently, he holds a Master’s degree in Mathematics from the State University of New York at Brockport, another Masters in Business Administration from the University of Rochester’s Simon School. Lastly, he is an Associate of Applied Science in Electrical Engineering from the Rochester Institute of Tchnology, at Buffalo.

Securus Technologies Company is among the best in the provision of solutions to the civil as well as criminal justice technology with the objective of enhancing public safety, monitoring, corrections, and investigation. At the moment, the company has employed a new senior sales executive to facilitate the development of a high-tech, sales based on software. This is n search of a sales group to accompany the expanded portfolio of the firm of more than 800 products for the sectors of law enforcement as well as corrections.

The headquarters of the company has its based in Texas, particularly Dallas. It serves over 3,450 public safety, correction agencies and law enforcement in addition to more than 1,200,000 inmates throughout North America. Read more articles at

The primary objective of the company is to give service as well as the connection with the provision of emergency response, public information, investigation, biometric analysis, inmate self-service, data control, communications and checking on the products as well as services. The objective of all this is the desire to better the world that we occupy regarding safety. Due to this reason, that Securus Technologies is aimed at enhancing the connection of what matters.

Rick Smith Securus is honored globally for his achievement resulting from his hard work and focus on what he intends to achieve.

Securus Technologies to be Honored

The Stevie Awards are highly sought after awards in the business community. This is a global awards event. The Stevie Awards were created in 2002, and they are used to recognize the positive achievements of organizations all over the world. The judges are some of the most respected executives and innovators from companies around the world.


Securus Technologies is a technology firm that works with law enforcement agencies and corrections facilities across North America. They recently announced that they were a finalist for a Stevie Award. They have been nominated for the Customer Service Training Team of the Year. This falls under the Sales and Customer Service category. Because they are a finalist, they will be the winner of either a Gold, Silver, or Bronze Stevie Award at the 11th annual Stevie Awards.


Danny de Hoyos is the Senior Vice President of Operations. He said that in 2016, Securus Technologies made it their mission to improve their customer relations. Their entire approach was based on empathy. Mr. de Hoyos said they focused on the training that their employees received. All of the materials and methods created and used were designed to help their agents be able to empathize with their clients. This process paid off because they are now being recognized for their exceptional work.


The Stevie Awards are a huge honor and the companies and organizations who receive them are truly deserving. The awards will be presented at a gala event in Las Vegas on Friday, February 24th.