Text therapy is a new concept where patients can discuss their mental health with licensed therapists online and through text messaging. Talkspace is an innovator in this industry, and the company provides text therapy to patients at a monthly cost that is generally lower than traditional in-person therapy.
In the culture of chatting online with nurses or internet doctor diagnoses, mental health counseling online or through text is less unusual. Although mental health is treated as requiring face-to-face interaction to be successful, both realms require in-person contact for about the same amount of reasons. Find out more about Talkspace at Businessinsider.com
When discussing physical health concerns over the phone or online, healthcare professionals advise patients to call 911 if their matter is life-threatening or a serious emergency. The same would hold for mental health concerns. If a patient has a cold, they can get a diagnosis online or by phone, and they should follow up with their doctor if their conditions worsen. If a patient is experiencing mild depression, text therapy can talk them through and again; if their condition worsens, they should follow up with an in-person visit.
Text therapy is a way to speak with a professional on the patient’s own time. The patient doesn’t have to schedule an appointment or arrange the time to meet with a therapist in person. Talkspace arranges an intake session at the patient’s convenience. Once the patient is set up with a therapist, they can text 24 hours a day, seven days a week. As expected, therapists do get time off, but that is discussed with the patient well in advance. Patients get the option to switch therapists if they choose to without feeling uncomfortable or having to be concerned about feedback from the current therapist. Talkspace is required by law as with any other healthcare provider to protect patients’ privacy. However, they do ask for an emergency contact person. Talkspace provides an opportunity for patients to discuss their issues with licensed professionals who are trained to listen, provide feedback, and offer actionable plans to improve patients’ mental health.
Learn more: https://www.builtinnyc.com/company/talkspace